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CARDWATCH’s goal is to ensure that you have reliable software, hardware, and support that minimizes or eliminates downtime. We only work with national hardware vendors who offer 7/365 support and a consistent track record of fast response and outstanding customer service. Currently, our hardware partners include HP, Touch Dynamics, Epson, Honeywell and other premier brands that share our reliability standards.
Since our story never ends, we continue writing chapters in CARDWATCH’s history of success. Our continuous improvement philosophy, based on our experiences as well as client requests, keeps us busy making the CARDWATCH experience better each and every day.
CARDWATCH has served its clients for more than 25 years. We first started serving the cash register market in 1983 as The Retail Systems Group. By 1988, CARDWATCH became an industry leader in the development of Open Platform POS software, with a
mission to provide state-of-the-art technology that reduced operating costs, improved the customer experience, and broke speed records for transaction time and customer throughput. In 1990, CARDWATCH™ was born as a real-time Spending Management solution, designed to manage meal allocation at the University of Toronto (still a customer to this day).
Our CARDWATCH™ suite of applications has evolved to become one of North America’s most advanced Privilege & Spending Management tools on the market. Today, we are the popular choice for One Card solutions with senior living communities and healthcare institutions.
CARDWATCH values our strong partnerships with organizations who share our vision of delivering robust, reliable, POS and Privilege Management systems. Together, we deliver beyond expectations to our mutual customers by facilitating improvements in their daily business processes. The result increases efficiencies and savings, generating excellent ROI on their Point of Sale initiatives. As an integral component of our service offering, CARDWATCH has partnered with the following organizations to deliver the highest quality of value added products and services.
CARDWATCH POS is a Windows-based software application designed to manage the sales, menu cycle management, and reporting requirements within a variety of dining environments. It provides multicompany, multi-location, and terminal management with an interactive touch screen to ensure easy, fast, yet comprehensive sales control through a variety of cost-effective hardware options.
CARDWATCH is now available on lightweight Wireless Tablets with 7” or 10” touch screen formats. Your wait staff can enter orders right at the tableside and instantly send them back to Kitchen Prep Area printers for maximum service and efficiency. Wait staff can spend more time at each table without jeopardizing the order time. You’ll experience significant labor savings with order processing at nearly twice the rate. The hand strap and shoulder strap allow the staff to serve their customers unencumbered.
Drop the tablet into the full retail docking station with articulating stand for a shareable POS terminal with wired ethernet connection and support for USB connected printers, scanners, card readers and more.
For businesses that don’t need the detail of a full featured POS system, CARDWATCH Swipe-N-Go allows you to enjoy all the benefits of the Privilege Management system including Resident, Guest, and Child Guest meal tracking.
Swipe-N-Go can meet your needs when you just need to know who came to a meal and whether it should be taken as a meal on a plan or extra charge, but you don’t require all the detail of a full POS system.
You’ll still enjoy all the benefits of the Privilege Management system including Resident, Guest and Child Guest meal tracking, extra charge capture, automated plan renewals and batch export of charges to your primary billing application. Choose from attended Hostess or unattended mode for express self-service dining environments. When you are ready to scale your operation and move to a full POS environment, CARDWATCH can scale right along with you.
Starting at just $250/mo (software & support), you can automate meal tracking and charge capture for dozens of plans, saving countless hours of manual reconciliation and data entry.
CARDWATCH Gift Card module can simplify guest payments while increasing dining and retails revenues by as much as ten to fifteen percent.
Guests and residents can purchase convenient, durable, light-weight, barcoded or magnetic-striped plastic gift cards that fit easily in their wallet or on their keychain. Eliminate the costs of cash handling within your community. CARDWATCH gift cards can be issued in any denomination, reloaded as often as required and best of all, you will be able to track every item purchased with that card through the CARDWATCH Privilege Management application.
Increase sales revenues by promoting card use. Separate resident and guest transactions for reporting purposes. Residents and their guests alike will purchase them so that charges are not deducted from the resident’s account. Family members will purchase them for residents to use for discretionary spending like the salon or extra meals that they otherwise might not spend on themselves. Outside contractors or part-time staff can purchase them for meals or retail purchases.
Today’s card users are accustomed to easy access to their account information. The CARDWATCH mobile module gives your residents the power to securely log in to their account, view their various plan balances (meal or spending), and even view transaction details. Residents can even order food on a scheduled basis for pick-up or delivery!
CARDWATCH is designed to reduce manual administration and daily tasks while offering more features to your residents. CARDWATCH removes the guesswork and decision making from your front-of-house staff.
Our CARDWATCH™ suite of applications has evolved to become one of North America’s most advanced Privilege & Spending Management tools on the market. Today, we are the popular choice for One Card solutions with senior living communities and healthcare institutions.
Gary McMullen
CEO