Top 10 Retail Solution Providers in 2023

To succeed in retail today, businesses have to continue to adapt to the fact that the crux of consumer buying decisions increasingly lies around questions of ethics, environmentalism, and sustainability.

Two out of three of us consider ourselves to be “belief-driven buyers”, with a strong desire to know that the products and services we buy are created in an environmentally-friendly way by organizations with solid environmental, social, and governance (ESG) principles. Rather than an obstacle or hindrance to industry, organizations that successfully adapt to this trend will find that they quickly build stronger bonds of trust and loyalty with their customers while often also developing more efficient operations and processes. This can be achieved by reducing wastage associated with excess packaging and reducing overall energy consumption. Korean retailer Coupang serves as a good example of a company that eliminated packaging from 75 percent of its deliveries, resulting in higher brand loyalty and reduced logistical expenditure.

As more and more of us become aware of the increasingly critical nature of threats facing our environment and the planet, technology that enables companies to both find new solutions to these problems, and to do it in a way that’s transparent and accountable, will be a essential in retail throughout the next year.

BE‑terna | Creating Life-Long Customers | Rico Hänel

Large retailers are grappling with debt, over-saturation, and fierce online competition. Unfortunately, the same struggles also apply to smaller retail businesses. There are multiple challenges in the retail industry in today’s world. Still, at the end of it, it comes down to how to keep the customers satisfied and coming back while navigating through issues like supply chain problems, having the right product at the right place at the right time, and maintaining profitability in a never-ending pricing competition.

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Lightspeed | The Trusted Retail Tech Provider | Dax Dasilva

Lightspeed (NYSE and TSX: LSPD) powers complex small and medium-sized businesses with cloud-based, omnichannel commerce platforms in over 100 countries. With smart, scalable, and dependable point of sale systems, Lightspeed provides all-in-one solutions that drive innovation and digital transformation within the retail, hospitality, and golf industries. Its product suite enables SMBs to sell across channels, manage operations, engage with consumers, accept payments, and ultimately grow their business.

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PRIME | Making Brands Better – Increasing the predictability of Revenue and Margin | Jolien De Jong

Retailers face the challenge of optimizing commercial decision-making while mastering the complexity of the increased need for differentiation and customer focus. Retail is all about mastering details every day, with increasingly challenging external and internal factors. Attracting the right technical talent to master this complexity is not doable for all retailers, however. all great retail companies need to stay ahead of their game and have an answer to this growing complexity.

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WAIR – Retail Geeks | Making Retailers and Brands intelligent | Rianne Reitsma

Retail companies must prioritize profit and productivity to remain competitive in today’s international market. It’s necessary to act quickly and effectively to guarantee success and to stay ahead of competitors. Artificial intelligence (AI) can help retail operations, increasing profits and optimizing business operations. AI services in the retail sector are predicted to increase from $5 billion to above $31 billion by 2028.

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Zebra | Enable A Smarter Operation | Anders Gustafsson

Retail transformation is nothing new for everyone. It is just happening much faster and in more ways. However, the retailer is still guided by one thing…the customer is always right. And today customer wants to be right, right away. There a lot to do, but retailers have got this…its all very solvable. You know where you want to go…you need the right partner. One that leads with decades of experience and a legacy of innovation to help you drive retail strategy and execution simultaneously. That partner is Zebra.

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