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January 19, 2024 : In a noteworthy development disclosed last fall, Target revealed the departure of Chief Operating Officer (COO) John Mulligan. Following this announcement, Michael Fiddelke officially assumed the new COO role.
Expressing enthusiasm, Fiddelke conveyed the pivotal role of operations in customer service. He looks forward to increased collaboration with field team members to fortify Target’s foundation for future growth.
In his new position, Fiddelke now oversees nearly 2,000 stores, the global supply chain, and fulfillment services, including same-day delivery. Additionally, he leads teams responsible for constructing and remodeling Target’s stores and facilities.
Target’s CEO, Brian Cornell, highlighted Fiddelke’s two-decade tenure within the organization and diverse roles, culminating in his recent role as Chief Financial Officer (CFO). Cornell expects Fiddelke’s wealth of experience to drive Target’s sustained growth.
During the third-quarter earnings call, Cornell emphasized the significant contribution of Target’s drive-up service, generating over $7 billion in annual sales. As CFO, Fiddelke reported that operations generated over $5.3 billion in cash during the first three quarters of 2023, a substantial increase from the same period in 2022.
Reflecting on his appointment in a blog post, Fiddelke emphasized the crucial role of operations teams in delivering a seamless experience for Target’s patrons. While ideas may be conceptualized, he stressed that the operations team is pivotal in turning them into reality.
Target’s Chief Legal and Compliance Officer, Don Liu, is set to retire in a separate development. Liu, a part of Target since 2016, will remain in a strategic advisory role until his successor is named next year. CEO Cornell expressed gratitude for Liu’s contributions and looks forward to celebrating his retirement.
