Elavon Inc. | Intelligent End-to-end Payment Processing Solutions & Services | Jamie Walker

Elavon Inc. | Intelligent End-to-end Payment Processing Solutions & Services | Jamie Walker

Jamie Walker


Elavon, a wholly owned subsidiary of U.S. Bank, has been a global leader in payment processing for more than 30 years. With a broad range of technologies, our scalable payment solutions are tailored to meet the needs of any size business, in any industry or processing environment. With more than 1.5 million customers across the globe in 36 countries, Elavon leverages the world’s best technologies for our partners – from large worldwide enterprises to locally owned small businesses, in more than 131 currencies. From transaction processing to risk and underwriting, settlement, equipment, and customer service, Elavon handles every aspect of the acquiring relationship, enabling our clients’ revenue growth and customer satisfaction.

In Spring 2022, students in the Fintech experiential learning course worked together to develop solutions for multiple mission-critical problem statements provided by Elavon. Students collaborated using Unqork’s no-code application development platform and Elavon’s innovative payment processing technology to create solutions to these challenges and present them to senior management. Elavon provided the students with real client data that had been anonymized for research purposes.

The kinds of business challenges students tackled included innovating payment processes to make them faster and safer for consumers and exploring ways to embrace blockchain and cryptocurrency for in-person payment transactions.

“This experience is the type of education that is immediately and immensely relevant as a job applicant,” said Information Systems student Lindsey Doan, referring to the opportunity to work alongside real Fintech companies using real customer data. “It prepares students to have the types of conversations employers want to have in a job interview.”

Subject matter experts from Unqork and Elavon met with the students each week to provide feedback, answer questions, and evaluate the presentations. Glenda Barnett, Community and Industry Relationship Manager at Elavon, sees the collaboration with Kennesaw State as a way to educate and prepare students for the future of the Fintech industry.

“As one of the largest payment processors globally, Elavon’s participation is a natural extension of our efforts to support the next generation of Fintech leaders,” Barnett said. “The opportunity to engage with students on projects like the Fintech experiential learning course allows our organization to work with professors and students to bring the latest industry perspective, best practices, and insights to the classroom.”

Kennesaw State’s Fintech courses are offered as part of the Georgia Fintech Academy, which is a partnership between 26 University System of Georgia institutions to offer Fintech courses to students systemwide. The Academy partners with major Fintech companies, including several in Georgia’s so-called Transaction Alley, to develop courses and professional development opportunities that address employers’ talent needs.

“The Academy’s primary focus is on preparing diverse students for careers in fintech,” said Tommy Marshall, Executive Director of the Georgia Fintech Academy. “Seventy-plus percent of the Academy’s students are from underrepresented groups and over 30 percent are women. These stats held true for the 33 students that completed this exciting project.”

Scott Henry, Elavon’s Vice President in Product Management, was impressed with students’ performance and adaptability during the course.

“There was a great amount of excitement within Elavon about our participation in this new program at KSU and the student teams delivered,” Henry said. “We were impressed by the growth of the students throughout the program, their willingness to embrace design thinking, and ability to seek out creative solutions to the defined problem statements.”

Information Systems Professor Solomon Negash leads the experimental learning course and is excited by the level of industry engagement the experience provides.

“This year’s experiential learning course gave students hands-on experience,” Negash said. “They had exposure to client engagement, meetings, and were able to directly ask questions to industry experts with 20 to 30 years of experience. A big part of the program was that students were able to improve their skills and send their resumes to the partners, making direct contacts with them.”

Elavon plans to return to the program in Spring 2023, meaning more students will benefit from this innovative opportunity. Charlie George, an Information Security and Assurance student who took the course in the spring, urges others to follow in his footsteps.

“I would encourage any student who has grown bored with the traditional classroom setting; or who is looking for an experience where they can grow as a professional; or who wants to develop situational awareness through work projects using real methodologies and software platforms to take this course,” George said. “It will challenge you in ways that will definitively set you apart from other job applicants.”

U.S. Bancorp recently announced a five-year community benefits plan (CBP), developed in coordination with the National Community Reinvestment Coalition (NCRC) and the California Reinvestment Coalition (CRC), as part of the planned acquisition of MUFG Union Bank. The CBP continues and expands the important work underway by both organizations to build and support equitable access to capital for the communities we serve. 

The CBP builds on U.S. Bank’s previously announced U.S. Bank Access Commitment efforts and integrates existing community impact efforts from MUFG Union Bank. A majority of the commitments, 60% of the total, will support efforts in California, the state most impacted by the acquisition. Commitments in the CBP are subject to the successful completion of full systems and staffing conversions to a unified bank platform.

“Banks are the economic engines of our communities. As such, we can make meaningful and significant impacts in supporting the ability of low- and moderate-income (LMI) communities and communities of color to access capital and build wealth,” said Andy Cecere, Chairman, President and CEO, U.S. Bank. “Our CBP is outcome-focused and blends the best programs and thinking of U.S. Bank and MUFG Union Bank. We want our actions today to create a ripple effect that will lift future generations.”

The CBP was informed by multiple listening sessions with more than 200 community groups participating as well as a public hearing organized by regulators. Listening sessions were organized with the support of NCRC, CRC and the Alliance to End the Racial Wealth Gap.

“We are grateful for the time 208 organizations took to participate in the listening sessions. Their insights and perspective were critical to helping us understand where we can improve financial outcomes for underserved communities through our products, investments and service to the community,” said Cecere. “We look forward to working with community leaders to implement equitable and effective solutions for the communities that need it most.”

Jamie walker Award

We look forward to working with community leaders to implement equitable and effective solutions for the communities that need it most.

Jamie Walker