Macy’s and Kohl’s Struggle to Make Progress Despite Efforts

June 1, 2023 : Last year, amid misguided claims of a department store revival, industry experts missed the true state of affairs. As a staunch advocate against misinformation, I’ve been debunking this notion for years, reiterating the point last year, and it’s now painfully clear that without radical action, the unremarkable middle will continue its collapse. Moderate department stores, in particular, have been passive bystanders to the changes of the past two decades, serving as a prime example of this decline. Let’s delve into the details.